Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We collect the full amount when you complete your purchase. 
You may be eligible to request a refund; please contact us at kumama.uk@outlook.com or on Instagram @kumama.uk to discuss further.
See our returns policy for more details on returns and refunds.